Customer Service

At Coburn-Myers, we pride ourselves on offering exceptional customer service tailored to your needs. Whether you're a frequent purchaser of fasteners or just getting started, our friendly and knowledgeable Customer Service Representatives are here to assist you every step of the way.

Prompt price quotations:

In a rush for a price quote on a specific fastener? No problem! Simply send us a print, description, or drawing via email or Request for Quote, or give us a call. Our dedicated technical staff will promptly identify the fastener and provide you with a competitive price quote.

With over 100,000 shapes and sizes of inch and metric bolts, nuts, and washers in our distribution center, we likely have what you need in stock. If not, don't worry! We have extensive connections with major fastener manufacturers and suppliers worldwide, ensuring that we can locate the fastener you require and provide you with a reliable delivery date.

Order tracking:

Once your order is placed, rest assured that we'll keep you updated every step of the way. Our order tracking system allows us to monitor your order's progress closely. If any delays occur, we'll promptly address them and provide you with a projected shipping date.

Custom handling:

 At Coburn-Myers, we also offer customizable labeling, tagging, and boxing options to meet your specific packaging needs. Whether you need individual packaging or bulk assortments, we have you covered.

For our valued Original Equipment Manufacturers (OEMs) and Maintenance and Repair Operations (MROs), we provide specialized services to meet your unique requirements. Just let us know your needs regarding packaging, labeling, or barcoding, and we'll take care of the rest.

Quality assurance:

 And last but not least, our commitment to quality assurance ensures that every fastener you purchase from us meets the highest standards of performance and reliability.

Experience the Coburn-Myers difference today, where exceptional customer service meets top-quality fasteners.